Help Center
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Guide: How to Shop
// Step-by-Step Detailed Merchandise Flow
1
Browse & Analyze Products
Navigate to the SHOP page to view our curated selection of merchandise. Many of our items are limited-edition drops and will not be restocked once sold out.
- Click on a product to view high-resolution images and read the material composition.
- CRITICAL: Check the Size Chart provided. We do not accept returns or refunds if you order the wrong size.
2
Select Size & Add to Cart
Once you are confident in your choice, select your size and click the 'ADD TO CART' button.
- Adding an item to your cart does NOT reserve the stock. The item is only yours once the payment is completed.
- You can continue shopping for more items, or click the Cart icon at the top right to review your order.
3
Checkout & Precision Shipping Details
Click 'Checkout' to proceed to the shipping form. The shipping cost will be calculated automatically based on your destination.
- Fill in your full name, active phone number, and complete address.
- Be extremely specific: Include Street Name, House Number, RT/RW, District (Kecamatan), City, and Postal Code.
- If a package is returned to us due to an incomplete address, you will have to pay the shipping fee again for a redelivery.
4
Payment Processing
Select your preferred payment method. You will be securely redirected to Midtrans to finalize the transaction.
- You have a strict time limit (usually 15-30 minutes) to pay before your order is automatically canceled.
- Supported methods include Virtual Accounts, Credit Cards, GoPay, and QRIS.
5
Tracking & Unboxing
Once paid, you will receive an Order Confirmation email. Our team takes 1 to 3 business days to pack your items.
- Tracking Number: As soon as the package is handed to the courier (e.g., JNE/Sicepat), you will receive a second email containing your tracking number (Resi).
- Unboxing Video: When you receive the package, you MUST record a continuous unboxing video without cuts. This video is the only accepted proof if the item is missing or defective from the factory.